How to Cancel or Change an Order
If you need to change or cancel an order, please contact Customer Service at firstname.lastname@example.org.
Most orders leave our warehouse within 24 hours, so it is sometimes not possible to stop an order from shipping. In this case, a BEMI customer service representative will help you obtain a Return Authorization number. Please understand that some items cannot be returned. Please see the Non-Returnable Item guidelines in our Customer Service Policy for details.